Privacy Policy

[Company name], tax number [Tax number], registered at [Registered address]. Privacy contact: info@soberanowines.com.

We collect the data you provide when creating an account and ordering: name, email, phone, shipping and billing address, tax number (optional) and order history. We do not store card details — card payments are processed directly by the payment provider.

We process your data to: (a) perform the purchase contract and manage your account; (b) comply with legal obligations (invoicing, tax); (c) communicate with you about orders and customer support. The basis is contract performance and compliance with legal obligations.

We keep data while the account is active and for the periods required by law (notably 10 years for tax documents).

We share data only with processors necessary to provide the service: payment providers, carriers and email delivery services. They process data on our behalf under confidentiality obligations.

You have the right of access, rectification, erasure, restriction, portability and objection. To exercise these rights, contact info@soberanowines.com. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

We use only cookies essential to running the store: authentication session, shopping cart, language preference and age verification. We do not use tracking or advertising cookies.

We apply appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS) and hashed password storage.